You tell Recadly which topics matter. It drafts the reply in your written voice — or records it in your cloned voice — for any matching Instagram DM or comment. Approve each one, or let trusted topics handle themselves. Nothing goes out that you didn't allow.
Each one stays out of the way until you need it. You decide, per topic, whether it drafts and waits — or answers on its own.
Above the compose bar you get drafts written from the whole recent exchange — not just the last message. Tap one, edit a word, send.
Sizing, shipping, prices, press — each topic gets its own rule: suggest only, auto-reply, or auto-reply once and then suggest. One toggle each.
Every draft in one place, grouped by rule. Generate a whole section at once, send all, or clear it and start over. Coffee-length work.
Clone your voice once. Recadly can answer with a real audio note — the format people actually open — or send one you pre-recorded.
The chats that go quiet are the ones that cost you. Recadly picks the thread back up, keeps the thread of the conversation, and stops the moment it closes.
Every chat carries a stage, tagged automatically. The funnel view shows where they stall, which words start the good conversations, and who is close to buying.
A customer who never arrives doesn't cost you one ticket. They cost you that ticket for every month they would have stayed. Move the sliders.
For every month it stays like this: 4.3 customers × €60 × 4 months.
Assumes 5% of unanswered DMs would have become customers. Change the numbers to yours — the arithmetic is right there.
Most tools do the first one. Recadly stays for all four.
DMs, comments on your posts and reels, replies to your stories — all in one inbox. Recadly matches each against your topics and tags the ones worth your time.
Auto-taggingText or a voice note in your cloned voice, drafted from your own past messages and your written instructions. Waiting for your tap, or sent on its own — your call, per topic.
Your voiceA chat that stalls gets picked back up, with the memory of what was already said. When it closes — won or lost — Recadly stops, and stops for good.
Follow-throughA live funnel from first message to closed, buy-intent scores on the inbox rows, and the objection that keeps coming back. No spreadsheet.
AnalyticsA small coral hint surfaces under the customer's last message — "noticed a question about shipping & returns". No takeover, no chatbot voice.
Tappable replies — short, warm, in your tone. The first one is usually right. The others give you variations.
One tap drops the draft into the field. Edit a single word, change the emoji, send when you mean it. Nothing goes out behind your back.
Sent as a real Instagram audio message — not a link, not a file.
Record about a minute of yourself once. From then on Recadly can answer in audio — your accent, your pace, your way of trailing off at the end of a sentence.
Answers you never recorded. Recadly drafts the reply, then speaks it in your cloned voice — so a question that lands while you're out can still get an audio answer.
Or keep a library of real ones. Record the answers you give every week once, and drop the right one into a thread in a tap. Nothing synthetic involved.
You hear it before they do. Voice notes go through the same approvals queue as text. Play it, keep it or bin it, then send.
Through Meta's official API. We never touch your password, and you can disconnect any time from settings.
No questionnaire. Recadly reads the messages you actually typed yourself — up to 400 of them — and builds a style guide from your emoji habits, your warmth, your humour. It refreshes itself as you keep writing.
Write your rules in plain language — prices, what's in stock, what to never promise. Recadly reads it back, tells you where it contradicts itself, and offers a cleaner version.
Open a thread and tap the draft you like. Or clear the whole approvals queue over a morning coffee. The topics you trust stop asking.
In Portuguese, "deixar um recado" means to leave a message for someone — warm, personal, the kind of thing a friend would do. Your customers deserve that kind of reply.
Recadly only reads what it needs to draft a reply. We don't sell anything, fine-tune anything, or share anything.
TLS 1.3 between your phone and our servers. AES-256 on disk. The same protocols your bank uses.
Request deletion from inside the app and every row tied to your account goes — conversations, messages, drafts, voice profile. Not flagged as hidden. Deleted.
Once an incoming message has been processed, the raw event Meta sent us is dropped after 30 days. We keep the conversation you can see in the app, not a second shadow copy of it.
Revoke access from your settings. Recadly stops reading, drafting, and storing anything new — immediately.
Join the waitlist and we'll send your beta invite as soon as a spot opens. No spam, no drip campaigns.